Privacy Policy

This privacy notice is in two parts.

Part 1:
Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, we are required to provide certain details regarding the Firm and the collection and use of your personal data.

Part 2:
This section sets out, in relation to information we collect from this website, the practices we follow to respect the privacy of all visitors.

Part 1

Robinson Green Limited trading as Robinson Green Chartered Accountants is an independent firm of chartered accountants.

The registered office of Robinson Green Limited is:

167 – 169 Great Portland Street, 5th Floor, London, England, W1W 5PF

What are your rights?

If at any point you believe the information we process about you is incorrect, you can request access to this information and have it corrected or deleted. If you wish to raise a complaint about how we have handled your personal data, you may contact our Data Protection Lead who will investigate the matter.

If you are not satisfied with our response or believe we are processing your personal data unlawfully, you may complain to the Information Commissioner’s Office (ICO).

Unless otherwise agreed with you, we will only collect basic personal data, which does not include special category (“sensitive”) personal data. This may include your name, business address, email address, telephone number and job title.

Your rights under UK GDPR include:

  • The right to access the personal data we hold about you
  • The right to correct and update your personal data
  • The right to have your personal data erased
  • The right to restrict processing of your personal data
  • The right to object to processing
  • The right to data portability
  • The right to withdraw consent where consent has been given
  • The right to lodge a complaint with the Information Commissioner’s Office

Data protection enquiries can be directed to:
privacy@robinsongreen.co.uk

Data Collection

We collect personal data necessary to provide professional services and to administer our contractual relationship with you. If you do not provide this information, we may be unable to provide the services requested.

We only collect data that is relevant and necessary for agreed purposes.

Use of Data

Personal data is processed by authorised staff and approved service providers. Data may be processed within the United Kingdom and, where operationally necessary, internationally subject to appropriate safeguards.

We process personal data on the following lawful bases:

  • Legal obligation – compliance with regulatory and statutory requirements.
  • Contractual necessity – delivering professional services and managing client relationships.
  • Legitimate interests – administration, compliance, quality assurance and business improvement.
  • Consent – marketing communications and optional services.

Where consent is required, it may be withdrawn at any time.

Appropriate technical and organisational security measures are in place to protect your data.

How long we keep your data

We generally retain client data for a minimum of eight years, unless a longer retention period is required by law or regulation. Data is securely destroyed when no longer required.

Marketing data is retained until consent is withdrawn.

Sharing your personal data

Your personal data may be shared where necessary with:

  • Professional advisers, subcontractors and outsourced service providers (including cloud platforms and IT providers)
  • Regulatory bodies, law enforcement agencies and government authorities
  • Payment processors and compliance platforms

Data is shared only where legally permitted and subject to appropriate contractual protections.

Where data is transferred outside the UK or EEA, appropriate safeguards are applied.

Part 2 – Website Privacy

Robinson Green Chartered Accountants applies fair information practices designed to protect visitor privacy. Questions regarding this policy may be directed to:

privacy@robinsongreen.co.uk

Data Collection

We collect personal information voluntarily provided by visitors, including names, contact details and enquiry information.

Data may be collected to:

  • Respond to enquiries
  • Provide requested materials
  • Register for events, updates or newsletters
  • Recruitment enquiries
  • Surveys and feedback

We minimise data collection to what is necessary.

Use of User Data

User Data is used solely for internal business purposes and to fulfil visitor requests. We do not sell or misuse personal data.

Third Parties

We may disclose personal data where required to deliver services, comply with legal obligations or where explicitly requested by the visitor.

Cookies

Cookies may be used to improve website performance and analytics. Visitors can manage cookie preferences via browser settings.

International Transfers

Data may be processed outside the UK or EEA where appropriate safeguards exist. Continued use of the website constitutes consent where legally permitted.

Third-Party Links

We are not responsible for the privacy practices of external websites.

Access, Security and Updates

Visitors may request access, correction or deletion of data. We maintain appropriate security measures and reserve the right to update this notice periodically.

Consent and Copyright

By using this Site, you consent to this Privacy Notice. All content remains the property of Robinson Green Limited.